Jung Taekhyung
Product & Service Designer
I design tools where AI helps people make decisions but never makes them on their behalf. Most of my work sits in finance and other regulated spaces, where research, clear structure, and accountability matter as much as the interface itself.
Current Focus
AI workflows, agent UX, and decision support
I design and prototype complex systems across regulated finance, investigation, healthcare, and multi-agent research, keeping evidence, uncertainty, and human judgment visible.
Experience
Il-Lido GroupJun 2025 – Oct 2025
Marketing & Content Strategist Intern · Singapore
Education
University of the Arts London2024 – Aug 2026 expected
BA (Hons) Design Practice, Graphic Communication. Programme delivered at Nanyang Academy of Fine Arts, Singapore.
Nanyang Academy of Fine Arts2020 – 2023
Diploma in Illustration Design and Animation.
Selected Projects
Corporate Coldmail SystemJul 2026
An AI workflow system for reviewable outreach, approval, duplicate prevention, evidence capture, and operational state tracking.
Research OptJul 2026
Multi-agent research orchestration that keeps sources, handoffs, uncertainty, and human review visible.
MORROW Health Engagement Case StudyJul 2026
A product designer hiring challenge exploring flexible plan modes for health engagement. View project →
VINTA, Visual Intelligence & AnalysisJun 2026
An investigation tool for turning scattered evidence into a structured, reviewable map. View project →
Desaign, AI-assisted Design WorkflowMar 2026 – May 2026
A framework for using AI across a design process: brief, plan, generate, critique, verify, record. AI is treated as a reviewable working layer rather than a generator to trust blindly.
Holy Grail: Interpretive Core EngineBNP Paribas · Jan 2026 – May 2026
An interpretive work system for private banking relationship managers that turns scattered client signals into context they can act on. Shipped two Figma surfaces, a 5-frame RM Dashboard and a 4-frame Compliance Terminal, designed against PDPA, GDPR Article 22, and MAS Notice 626.
TimeboardBNP Paribas · Sep 2025 – Nov 2025
A timeline tool for visualising client activity, financial events, and soft communication signals across a relationship manager's workflow. Adopted by BNP Paribas as the working direction that later became Holy Grail.
Community & Biodiversity DesignWoodlands Botanical Garden · Jan 2025 – May 2025
A community engagement system connecting youth, pet owners, and non-pet owners through garden-based biodiversity activities.
Carousell CirclesCarousell · Sep 2024 – Nov 2024
A community layer for Bangladeshi migrant workers in Singapore, covering hobby groups, schedules, verification, and messaging.
Skills
AI FoundationsGenerative AI, machine learning, responsible AI, AI ethics, bias detection and mitigation
AI Product & UXHuman-centered AI, AI agents, Agent UX, RAG architecture, multi-agent orchestration, human-AI collaboration, HITL evaluation, provenance, guardrails
Product & PrototypingDecision-support interfaces, evidence mapping, agent graphs, workflow state design, React, TypeScript, local-first tools
ResearchUser interviews, field observation, contextual inquiry, desk research, synthesis
Service & UXJourney mapping, service blueprint, information architecture, wireframing, prototyping, UX writing
Product & AIDashboard logic, prototype flows, decision-support interfaces, AI workflow prototyping
Certificates
IBM · Make Agentic AI Work for YouJul 2026
IBM · AI Fundamentals: Foundations for Understanding AIJun 2026
University of Michigan · Introduction to UX Principles and ProcessesFeb 2026
Tools
DesignPhotoshop, Illustrator, Premiere Pro, After Effects, CapCut, Logic Pro
UXFigma, Adobe XD, Miro, Cargo
AIClaude, Claude Code, ChatGPT, Codex, Higgsfield